Zomato unfair charges

Name of Complainant Tanushka
Date of ComplaintSeptember 13, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Tanushka:

Zomato increases the price of items on their app. The same dish ordered from restaurant app has less price of the item. On top of this, Zomato shows restaurant packaging charge as double compared to the price on restaurant app. Overall a same meal ordered from restaurant app for example is 169 but in Zomato it is 225. 56 rupees extra for one meal. Zomato handles more than a million orders a day. Per day it is charging 56million extra from its customers. And then it shows in app that they have given additional discounts and therefore you should order from zomato.

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