Zomato served stale/unhygienic food and refrained from giving any refund.

Name of Complainant Supratim
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Supratim:

I received stale, smelly and unhygienic food from zomato (order id – 2488012982) . I was shocked to hear from support team that zomato will not give any refund for this and asked me to treat this case as an exception. This is disheartening to see that zomato supports restaurants serving unhygienic food.

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