| Name of Complainant | |
| Date of Complaint | December 25, 2021 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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i ordered online food from zomato on 09.12.2021 and paid full payment , i ordered food from phone in zomato application , due to faulty map location zomato delivery boy went to different location which was not existed , i called delivery agents and customer care representative even representative requested delivery boy to deliver food but he refused , zomato cancelled my orderd and did not refunded . I complaiend through email they falsy argued that you were not rechable i had screenshot in my phone of all call and conversation
i feel it is zomato responsibilty to verify addresss and deliver food
