Zomato Order cancel from their side and no refund

Name of Complainant Anumegha and Ritika
Date of ComplaintAugust 19, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anumegha and Ritika:

I had placed an order on the 15th of August which they cancelled from their side after informing me an hour later that it will take another hour to deliver it and so we should just cancel it when they very clearly have the tag line of pizza delivery within 30 mins

They also haven’t refunded the money yet and after calling so many times they were just creating more of a haphazard of the situation and kept giving us some stupid reference code which they asked us to confirm with the bank

very very very disappointed and agitated with this sort of stupidity and nuisance

i hate Domino’s!

Image Uploaded by Anumegha and Ritika:

Zomato Order cancel from their side and no refund

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