| Name of Complainant | |
| Date of Complaint | April 7, 2022 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have placed an order today (6th April 2022) around 12:50 afternoon estimated delivery is 68 mins. Zomato app did not work in between and the delivery guy said to cancel the order. I tried to cancel the order through Chat around 2:30, but it was not responding. there is no customer care number for Zomato. The delivery guy came around 3:50PM, I refused to take the order, and I told him to cancel it. Finally, he updated the order as delivered even though I refused. Without customer care how can I cancel the Order? how can they expect me to eat at 4PM when I ordered the food before 1PM. Be low are the screenshots I captured.
Image Uploaded by Parthipan: