| Name of Complainant | |
| Date of Complaint | February 21, 2019 |
| Name(s) of companies complained against | Zomato India Pvt Ltd |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi Team,
Special thanks to your valet for not delivering the order and outright denying to get the complete order, Customer care representative who was full of attitude and had the audacity to tell me that they will keep the phone and can’t help, and liar customer care representative who told me that I will not be charged for the cancelled order. To put things in perspective, the order was delivered at the right address so don’t give me lame reason that it the address provided was wrong. Check address for both the orders. Istay hungry for the night with 500 bucks stuck with this shitty app.
You need to provide a resolution to my satisfaction:
1) Refund INR 245 for the first order
2) INR 200 being reversed for the second one
3) Refund of Zomato Gold membership
You just can’t turn a deaf ear after such an harassment from your entire team.
