| Name of Complainant | |
| Date of Complaint | August 29, 2021 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered 2 pastries and zomato driver bought the box in a bad condition where the box was upside down. When i contacted zomato cs, all they mentio ed that give zomato an exception and apologized. They didnot gave a refund neither replacement order. They disconnected the chat as well. I chatted with escalation desk and he refused to transfer to his manager, dis ot gave his complete name or id to further escalate the issue. Pathetic service. Everyone should stop ordering from zomato. If you have ordered something, if simething goes wrong, they will only apologize thats it.
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