| Name of Complainant | |
| Date of Complaint | May 5, 2019 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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my order id :1249159006
placed order at 11:24am on 4th may 2019.
after that i received call from dominos pizza {+918320144581}that restaurant was closed at 11 am ,
i immediately informed Zomato at 11:29am(4th may) but i got reply at 1 am on 5th may. and they told me that its not zomatos responsibility to deliver your order and restaurants is responsible and they advise me to take action against restaurant. ,
i tried to reach restaurant but now they are not responding. so its my humbel request to take strict action against restaurant and customer care exicutive.
i attached screenshot of chat below.
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i placed order at 11:24 (4th may 2019)
received call from restaurant at 11:26
i informed zomato at 11:28.,
Image Uploaded by udit:
