| Name of Complainant | |
| Date of Complaint | May 13, 2019 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered food from Behrouz Biryani at 9:30 p.m and I couldn’t contact zomato or the restaurant for 2 hours after that. Multiple calls and messages were ignored. Finally I get a call at 11 pm saying that the biryani is out of stock and they can’t deliver it. The order was also prepaid. Zomato still hasn’t replied and a mere refund is not enough to make up for the sheer harassment I faced. I had to starve till 12 am, till I arranged alternate food.
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