Zip Mobikwik Payment

Name of Complainant Shashank Saini
Date of ComplaintFebruary 4, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Shashank Saini:

I paid the Zip amount last to last month and they again activated my service. I generally order food using ZIP Mobikwik service but this time it was a fruad.

As soon as I paid my overall for last month, I got my service back to spend 1000 Rs and I ordered food of worth Rs 370 the same day I paid the bill. Within next 2-3 days they blocked my remaining amount that is 1000-370= ₹630 and told me to paid 1000₹ again even when i didn’t use the whole amount. On top of that without giving me the payment breakup when asked they charged penalty and that amount soon shooted to 2000₹.

Why should I pay 2000₹ when I only spent ₹370 in that month

Image Uploaded by Shashank Saini:

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