Zest money did not processed the refund

Name of Complainant Anurag Singh
Date of ComplaintMarch 4, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Anurag Singh:

It’s been 25- working days
I always pay emi before due date Same I did and on Feburary 2023 . But even after Paying firstly they deducted money from my account .
And it’s been 25+ working days and the next emi is also debited.
But the previous refund still not came .
I have done more than 20+ call to customer care
Tons of mail but no action from there side
Th y just tend to give a date and action do not happens

I need a resolution on this and also a compensation

Image Uploaded by Anurag Singh:

Zest money did not processed the refund

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