zepto account on hold while my wallet had balance & zepto pass

Name of Complainant Neha
Date of ComplaintFebruary 19, 2025
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Neha:

i purchased zepto pass & loaded my zepto wallet with some amount & from next day the accout has been kept on hold.
i have been reaching out to customer care since 1 month still there is no resolution on same.

Image Uploaded by Neha:

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