Zara received the product but didnt refunded me

Name of Complainant Kunjo
Date of ComplaintMarch 16, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Kunjo:

First of all they delivered me the wrong item less worth then the product i purchased, i made a complaint and they accepted the fault and told me to return the product and the refund would be initiated. Its been one and half months since i have been trying to contact but they keep denying my message but kept the product was delivered to them in a good condition and thats it, no news on any refund from them. We keep buying stuffs from them and this is how we are treated..

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Zara received the product but didnt refunded me

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