| Name of Complainant | |
| Date of Complaint | May 20, 2023 |
| Name(s) of companies complained against | Zara |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hii my order number 53267276748…i tried to contact zara several time regarding recieve damaged package and missing item..so the issue is i ordered from zara delivery boy came to my location i asked him to wait for half an hour or come tomorrow bt he refused to do either and told me he will cancel the order …i m shopping first time at zara and i was excited so i paid him online and he left my package downstairs ..when i came i received damaged box which is torn up from behind and item is missing and there is just crumbled cover transparent paper ..i asked the guard and people living downstairs..they confirm it get delivered like this …i called the delivery partner when i scold him he stop taking my call …i have to complain at zara so i do so ..they are refusing my complain saying that they packed at their warehouse etc etc …bt what about after that ..what about what i received …this is so disappointing..i already complaint in consumer court and going to post all this incident becoz people like me getting cheated and zara is proving this kind of service …i give them delivery boy number so they can check bt no they are not ready to do anything …
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