Yatra travel site has not refunded my cancellation since 61 days now.

Name of Complainant Devika
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Devika:

I booked a return ticket through yatra which the airline canceled and I have been waiting for my money to be refunded since 62 days now,Yatra has no idea and asks me to wait for 90 days.This is a joke and I am updating details of the same through screenshots.

Image Uploaded by Devika:

Yatra travel site has not refunded my cancellation since 61 days now.

One thought on “Yatra travel site has not refunded my cancellation since 61 days now.

  1. Dear Devika,

    Greetings from Yatra.com!

    We would like to inform you that we have filed a refund claim for your booking with the airline under the refund application numbers (RA number) 4000862426 and 4000862431.  

    Your refund application status is pending with the Airline and shall take between 45-60 working days to process the refund. Once we have received the refund from the airline, we will further process the refund in your original mode of payment. You will receive an email and SMS regarding your refund details once the refund is initiated from us.

    Regards
    Yatra Care

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