Name of Complainant | |
Date of Complaint | June 14, 2022 |
Name(s) of companies complained against | Yatra |
Category of complaint | Tours & Travels |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I had to cancel the booking within 24hours of booking itself. Though Indigo has refunded full amount after cancellation – yatra is holding back the amount and only refunding partial amount – yatra is not abiding to airlines passenger protection policy (yatra booking ref no. 1205220048440 Indigo ref-FNICJW).
Image Uploaded by Yatra Customer:
Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. We would like to inform you that your refund of INR 75.98 and INR 6800 has been processed from our end on 12 May 2022 and 19 May 2022. Please note, your bank may takes up to 5-7 working days for the credit to reflect in your account. Regards, Yatra Care