Xpressbees wrongfully held my order and misbehaved

Name of Complainant Vaishali Srivastava
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Vaishali Srivastava:

  1. I ordered a kurta from Ajio and it was scheduled to deliver on 18th November but the delivery agent said that he is coming since morning but didn’t show up till 6pm in the evening so I called him and asked about my order and I told him that I am going to complain against you for the agony  to which he replied that now your order won’t be delivered today do whatever you want. Xpressbees sent me a message that we held your order because your mobile was not reachable and the address was incomplete which is truly truly incorrect.  I am attaching files below to prove that I was reachable and I had a conversation eith with the courier agent for straight one minute

Image Uploaded by Vaishali Srivastava:

Xpressbees wrongfully held my order and misbehaved

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