Wrongly rejected return

Name of Complainant Abhi
Date of ComplaintMarch 21, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhi:

Order id 123086422748233352201.
The sandals from House of Pataudi
They are ill fitted and delivered in torn box. The fitting was very poor. I raised a return request within an hour of delivery of the product. The product was picked up for return by the myntra executive very next day after verifying. But sometime later it was rejected saying product looks old. How does it look old when it has all the tags. No usage marks etc. Return request was generated within hour of delivery. No response from the myntra customer care for the past days. My money is stuck there for no fault of mine. Even the person who picked up said the product is all fine but some technical issue.

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