Wrongly paid prepaid amount against Postpaid number needs adjustment

Name of Complainant Arun Kumar Bandyopadhyay
Date of ComplaintAugust 17, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Arun Kumar Bandyopadhyay:

I have a postpaid airtel no. 9163312743 under my name Arun Kumar Bandyopadhyay. The bill of July 2020 was Rs. 282/- (Due date: 14.08.2020). I wrongly did a recharge of Rs. 399/- (Payment/Transaction ID No. S15131578. Transaction description: PGDR/utility CC/14-08-2020 12:16:25/SWT). As I found that it was not adjusted with my bill, I also paid my bill amount of Rs. 282/- later. (Transaction ID: 200815219494). Please adjust the previously paid Rs. 399/- against my mobile no. so that I can refund that money.

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Wrongly paid prepaid amount against Postpaid number needs adjustment

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