Wrongly charged eventhough told to cancel auto renewal

Name of Complainant Pallavi Pisal
Date of ComplaintOctober 1, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Pallavi Pisal:

I told to cancel auto renewal of my Amazon prime membership 3 days prior to renewal date. Customer care executive confirmed that it is cancelled and I will not be charged. But I was charged and now they are not giving me full refund.

Image Uploaded by Pallavi Pisal:

Wrongly charged eventhough told to cancel auto renewal

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