Wrongful deduction by Vodaphone from my prepaid balance

Name of Complainant Prahlad Singh Mital
Date of ComplaintApril 3, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Prahlad Singh Mital:

         I have received the following message from vodaphone on my mobile:
        Hello!
Thank you for choosing to access viqzd2c_topup49c.You have been charged Rs.49. Your balance is Rs. 8.28.
on 30.03.2021  at 09:02
from  VZ-VCMS
I am unable to understand this deduction. I need vodaphone to explain this deduction to me.

Image Uploaded by Prahlad Singh Mital:

Wrongful deduction by Vodaphone from my prepaid balance

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