Name of Complainant	Anisha Mukherjee
Date of Complaint	February 9, 2026
Name(s) of companies complained against	Sleep Berry
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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I placed an order for two 3-piece pajama sets on 3rd February 2026. However, today I received a used pant instead of the actual ordered items.

This is completely unacceptable and reflects extremely poor quality control and service standards. Sending a used piece of clothing to a customer is highly unprofessional and unhygienic.

I strongly object to this negligence. I want a full refund of my order amount immediately, and you are requested to arrange a pickup of the used cloth at the earliest.

Please treat this matter as urgent and confirm the refund and return pickup without any further delay. Failing which, I will be compelled to escalate this issue through appropriate consumer channels.

Awaiting your prompt action.

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