Name of Complainant	Hemant Chikare
Date of Complaint	February 24, 2023
Name(s) of companies complained against	SWIGGY
Category of complaint	Cyber Crime
Permanent link of complaint	Right click to copy link
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For the last many days I have been getting SMS from Swiggy like “Neha Karwa has placed an order for me”, whereas I am not placing any order on Swiggy. I have not ordered anything from Swiggy in the last many months.
This morning I received a call from your Delivery person saying he has delivered a parcel for some person called Pratik Rathi. The delivery person must have delivered the parcel at the correct address but I think your system has my mobile number for some other people.
This month (Feb 2023) I got such messages almost for 13 times almost on every alternate day. I am getting mentally harrased. Its not easy to directly contact to Swiggy as well for this concern. I sent an email to “support@swiggy.in” but no response yet.
Not sure why Swiggy is not validating customers phone numbers while taking their orders. Please help.

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