Wrong shoe’s delivered and also blocked my Flipkart account.

Name of Complainant Md Alam
Date of ComplaintOctober 7, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Md Alam:

on 2 October when I received my ordered product while opening the packet there is different product of red tape shoes inside the packet.
Then after I complained regarding this with customer executive they concern about this issue also raised complaint and replacement request for this and after that when I try to track on my Flipkart application then I saw my account is logged out then after trying to login then there is showing your account is blocked.
At that time I also told to customer executive about this issue but they told not showing this in our system maybe there is some technical issues please try after sometime.
I also mailed Flipkart helpline to solve my issue and talked many times with customer executive but not properly responding.
I never thought about this type of very bad service Flipkart side.
Very disappointed!

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