| Name of Complainant | |
| Date of Complaint | March 8, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Sir, i was playing in 1xbet app…. My bet was of 280000 and i won the bet… But after some time in the app result came as bet amount refunded… Dont know the reason i need help sir… This is first time happened with me
Image Uploaded by Santosh:
Dear Santosh,
Thank you for contacting us regarding the discrepancy in the calculation of your bet. We truly value your feedback and understand the importance of addressing your situation positively.
To assist you promptly with your inquiry and ensure a swift resolution, could you please provide us with your gaming ID and bet slip number? Also, could you please provide the source from which you believe the bet should be resettled (official game links)? Your input will greatly aid our investigation into your case.
Rest assured, once we have the necessary information pertaining to your situation, we will thoroughly review it and provide you with a comprehensive response.
We appreciate your cooperation and patience in this regard.
Best regards,
Alex, the 1xBet Team