| Name of Complainant | |
| Date of Complaint | August 15, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My Name is Pranjal Panwar. My father name is Sanjay Panwar, and he is a driver.
We order a tablet for my sister For online study. But unfortunately, it was defective. After that, I contact Amazon customer care. There is no technician, so he claimed a return and refund. And I cleared told him I want my money in my bank account, and he clarified and assured me I would get my money in my bank account because I have to purchase an online course for my sister. But today, I saw a message I got my money, but in amazon pay, which is non-transferable, I called customer care again, and she told me . She can’t do anything now because the money has already been issued. This is a kind of monopoly to spend my money on Amazon, which exploits customers’ rights.
