wrong recharge, complete terms and conditions are not mentionted while receiving payment by Jio

Name of Complainant Tushar Shrivastava
Date of ComplaintApril 25, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Tushar Shrivastava:

I made 297 recharge from Google pay where it is NOT MENTIONED anywhere that 297 offer is applicable only on Jio phone. after payment Jio customer support, as well as Google pay, are not helping me for resolution of this issue. Either you convert my recharge into 399 offer and I am ready to pay the DIFFERENCE amount or refund my 297.

I made the payment from Google pay to Jio where complete terms and conditions are not provided, thus I am not responsible for this issue. Please resolve my issue as soon as possible. I am providing the pic of the offer shown on Google pay (it is not mentioned that 297 offer is for Jio phones only)

Image Uploaded by Tushar Shrivastava:

wrong recharge, complete terms and conditions are not mentionted while receiving payment by Jio

Leave a Reply

Your email address will not be published. Required fields are marked *