Wrong recharge and worst customer service experience

Name of Complainant Imran Momin
Date of ComplaintMarch 7, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Imran Momin:

Whole doing a recharge erroneously I had entered wrong number and hence I have contacted the customer care. However they were saying we can’t process your complaint or request to recharge on the correct number. After so much discussion they agreed to arrange a call back and which I did not received as per that TAT Mentioned by them. When I called back after 5 hrs they sad no request has taken from the team. This is seriously unethical and we have to suffer for the same.

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Wrong recharge and worst customer service experience

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