| Name of Complainant | |
| Date of Complaint | October 31, 2021 |
| Name(s) of companies complained against | JioMart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered few things on oct 14, 2021 on jiomart app. I received the delivery on oct 15, 2021. But some of the products were of different brand from which I have ordered. So I raised a complaint in the app regarding the same and after few days, they closed the complaint, when I asked the customer care they replied it will be refunded, and then I have been contacting customer care but I received no proper response but when I mailed them regarding the same now they’re telling me it’s an issue with image upload so they’re asking me to raise a complaint again. Are they joking or deliberately wasting my time, if it was a problem with image upload why didn’t the customer care people didn’t tell me that, so it seems like they deliberately wasted my time. So I refused to raise a complaint as they didn’t provide any reason for the customer care not telling me the issue regarding the closure of my complaint. I request you to make them refund the money and also make them pay for the delayed response and the mental trauma I received because of this. I have all the screenshots and the recordings of the conversations I had with them.
Image Uploaded by Shaik Tabrez: