Name of Complainant	Kuldeep Singh
Date of Complaint	July 13, 2020
Name(s) of companies complained against	Amazon
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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Dear Sir,

My name is kuldeep singh, i ordered a Laptop “Asus vivobook M409 ryzen 5 8gb 256gb SSD” from Amazon India on 27 June 2020 and got it after 5 to 6 days, but when i open it, it was completely different model/wrong product, which was a wrong product which was X409 intel i3 7th gen 4gb 1tb hdd, then i call to customer care regarding this issue, and they started investigation which is 5 days process, after complete the investigation they booked the pickup on 11 July 2020, and the agent is not taking pickup the cancel my pickup with unknown reasons. i requested lot to amazon india, but he didn’t picked up the order,

The customer care are making me full from approx 12 days.

Please help me sir.

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