Wrong product sent

Name of Complainant Arunangshu Mukherjee
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Arunangshu Mukherjee:

i had ordered an airpod combo offer from soundstore through facebook but was sent a wrong product.I tried to contact them via email and followup emails to soundstores0@gmail.com but there was no response from their side.I got the product delivered by ECart wherein I tried calling to get some info or a phone number to cintact but in vain.At this point i believe this is a fraud that has been going on here.Since this is the dugital age where we do most of our work online its the trust between a customer and a vendor thats put to test.However I believe the courier partners need to step up their ways of screening the deliveries they make.If its from some shady company as they r the only link between the companies and the customers and without their help theres practically nothing we can do.

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Wrong product sent

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