Name of Complainant	vishal harshal
Date of Complaint	January 8, 2024
Name(s) of companies complained against	amaazon.in
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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I hope this email finds you well. My name is [Vishal harshal], and I am writing to address an issue with my recent order ].

Upon receiving the package on [12/12/2023], I discovered that the camera I ordered was not the one inside the box. Instead, I received wrong camera. This was unexpected, and I am reaching out to rectify the situation.

I have attached box opening video of the received item and its packaging for your reference.

I understand that mistakes can happen, and I appreciate your assistance in resolving this matter promptly. I am requesting a refund for the incorrect item that was sent to me. Please guide me through the return process or provide any necessary instructions.

Thank you for your attention to this matter. I look forward to your prompt response.

Image Uploaded by vishal harshal: