Name of Complainant | |
Date of Complaint | June 23, 2025 |
Name(s) of companies complained against | Innerwear aura, shopify. |
Category of complaint | E-Com & Retail |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
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I am writing to formally lodge a complaint regarding a fraudulent and highly disappointing order I placed via a Shopify-hosted store named Innerwear Aura / Brahauz.
Order Details:
Product Ordered: Pack of 3 Fitness Cross Padded Sports Bras (Brahauz)
Amount Paid: ₹799
Date of Purchase: 19th June 2025
Payment Mode: UPI
Complaint:
The product I received is:
Not what I ordered
Damaged and used
Of extremely poor quality
No customer support is available despite multiple attempts, and the website/seller is completely unresponsive.
This appears to be a clear case of misrepresentation and fraud, which not only violates consumer rights but also damages trust in platforms like Shopify. I request:
Immediate refund of ₹799
Return arrangement of the delivered product
Image Uploaded by Pooja Vishwakarma: