| Name of Complainant | |
| Date of Complaint | October 2, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear mam
Maine 2 quantities electronic item purchased kiya tha
Jo ki amazon shopping portal se maine order kiya tha
Jiski proper details mai de rha hu
Item name – 1. OnePlus Bullet wireless z bass edition (blue colour)
Order ID – 171-4599873-5639514
Isme 2 quantities product thi
Order date : 5 September 2021
PRICE Rs – 3998
PAYMENT METHOD IS AMAZON PAY WALLET + BHIM UPI
Dono payment method se kiya tha maine
Rs 3195 amazon pay wallet se or baaki remaining amount bhim upi se ki thi
Shipping details
Product ka AWB TRACKING NUMBER – 265831965434 hai
Courier name – AMAZON TRANSPORTATION SERVICES
SHIPPING ADDRESS IS :
65H,KESHRI MOBILE SHOP REHLA
NEAR BHAGAT GENERAL STORE
JHARKHAND,PIN CODE – 822124
DELIVERED ON 12 SEPTEMBER
USKE BAAD MAINE ISKA RETURN REQUEST RAISE KARWAAYI THI
KI MUJHE DEFECTIVE PRODUCT MILI HAI
MATLAB KI LEFT SIDE VOICE BAHUT SLOW AA RAHI HAI DONO ITEM ME
2 QUANTITIES ME
Isi return reason ke saath mera return pickup banaya gaya tha
Or agle din 13 September 2021 ko pickup agent mera parcel return le kar chale gaye
Jiski proper details ye hai
Return pickup adress
65h, Keshri Mobile Shop Rehla near bhagat general store
Daltonganj, pincode- 822132
Tha or pickup verification kar ke chale gaye
Uske baad 2-3 hours me
Mujhe replacement order ka mail aaya jisme likha hua tha your replacement order is ready to shipped
Phir mera 13 September Ko replacement order shipped show karne laga jiska
Shipping details ye hai
Courier name- Delhivery courier service
AWB tracking number hai
1337825411613
Jiska replacement order number generate hua hai dono quantities ka
408-6634077-6921133
OnePlus bullet wireless z bass edition (Blue Color)
408-2218819-4305913
OnePlus Bullet Wireless Z Bass Edition (Reverb Red Colour)
Ye Dono Quantities Mujhe 17 September 2021 ko delivered Huyi
Or maine parcel le kar Maine Iski ek proper unboxing package seal ko opening karte huye iski 360 degree video recording bana li
Apni safety ke liye
Mujhe replacement order jo place kiya hua tha amazon le taraf se
Mujhe different model mili jo ki
OnePlus brand ka COPY PRODUCT THI OR MAINE ISKI IMAGES AMAZON WAALE KO SEND KI JISSE MERA RETURN REQUEST RAISE HUYI proper reason ke saath ki customer ko oneplus brand ka copy product mili hai jo ki website ke se different hai jaisa website me dikhaya gya tha waise same to same nahi mili hai
Or maine Amazon waale ko ye v bola ki proper video recording bhi hai mere paas
Phir mera 19 September Ko return pickup lene aa gaye Delhivery waale
Uske baad mera return pickup
Unke Wharehouse me 24 September Ko pahucha
Phir unke taraf se updated aaya ki customer fake product bheji hai
Jiske karan amazon appko koi bhi refund or replacement nahi di jayegi
Maine unhe ye bhi samjhaya ki mujhe different product hi mila hai
Par wo nahi maan rahe hai refund dene se denied kar de rahe hai
Mam please help me
I have all evidence
Mujhe jo product mili hai uski images send kar raha hai
Or yahi images maine Amazon waale ko share bhi ki hai
