Wrong product received in a spoiled condition.

Name of Complainant Mohammed Ali shaikh
Date of ComplaintOctober 8, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohammed Ali shaikh:

Dear Team,

I have seen an advertisement on Facebook by FACTION HUT about 2 cargo pant of Rs. 899 for which i have placed an Order no. MTST03OCT6106 9n 3rd October on such website ..

I had a call from Ekart person to receive such consignment the moment i paid the said amount on GooglePay and opened that parcel it is totally different from the order placed..
They given a torned jeans without zipper and button which totally not acceptable…

I am extremely disappointed with this activity.. Kindly help to resolve this matter pls provide me with proper order which i placed or refund it to my account..

Image Uploaded by Mohammed Ali shaikh:

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