| Name of Complainant | |
| Date of Complaint | January 19, 2024 |
| Name(s) of companies complained against | Jollyeyes |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My name is Ankit Gajjar, and I recently placed an order on your platform with the order number #1124256. I am writing to bring to your attention that I received the wrong items in my order, and I am seeking your assistance in resolving this matter promptly.
Details of my order are as follows:
Order Number: #1124256
Order Date: 15.01.2024
Items Ordered: 3 in 1 Magnetic Polarized Sunglasses
Incorrect Items Received: Normal Sunglass
I understand that mistakes can happen, and I appreciate your attention to this matter. I kindly request your prompt assistance in rectifying this issue. I would like to apply for a full refund of my money.
To facilitate the resolution process, I have attached clear photos of the incorrect items received. Please review these images for verification purposes.
Additionally, I would appreciate it if you could provide instructions on how to return the incorrect items and please let me know the procedure for refund.
I trust that you will take the necessary steps to rectify this situation and maintain the high standard of customer satisfaction that your platform is known for.
I look forward to a swift resolution and receiving the refund at your earliest convenience.
Sincerely,
Ankit Gajjar
Image Uploaded by Ankit Gajjar: