Wrong product received, fraud email id and numbers on website

Name of Complainant Prashu Jain
Date of ComplaintFebruary 25, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Prashu Jain:

Hi,I ordered a piece from Voqora site. I saw the account of VibeCity India on Instagram where I like a ladies garment and wished to order the same. I was directed to voqora.com to place their order. Order no:VQI0529. Order date: 16/2/3024.
The parcel even says in its discription pink yellow suit set and blue mulmul cotton suit set.
It was a cod order. I received a different product than what was ordered. The product received is totally different.
Please find attached a screenshot of the piece ordered, the parcel with all the order details and the piece received. It was sent through shiprocket. We contacted them but they directed us back to the site. The numbers and email address on the sites are fraud and do not work.
Below are the email address
care@voqora.shop
shikurritsm@hotmail.com
Wrote multiple mails but bounced back.
The numbers provided also do not work.
+919788186618.
9314704869.
There is no Instagram account where we can even msg them or publicly call out their misdeeds.
Sir they are many other consumers who have similar complaint about this company please do look into this at the earliest.
Thank you

Image Uploaded by Prashu Jain:

Wrong product received, fraud email id and numbers on website

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