Wrong Product Received and the Seller is unreachable

Name of Complainant Aishwarya Jain
Date of ComplaintAugust 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Aishwarya Jain:

I have ordered wireless supportive sports bra pack of 3- Black M on August 16, 2023 with the order ID- Zyla29251. The order was delivered on August 23, 2023 but the product was different as shown in the picture. I received a normal bra rather than an adjustable sports bra as ordered online. I raised a complaint for replacement on the same day I received the product, i.e., August 23, 2023, through mail on email id- zylawear1@gmail.com. Since there was no response, I called them several times but I have not received any response from the Seller whatsoever.

Image Uploaded by Aishwarya Jain:

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