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Wrong product received and not getting returned

Name of Complainant Juhi
Date of ComplaintOctober 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Juhi:

I ordered a Kurta on Meesho on 15th Oct and was delivered the packet on 18-Oct. On opening the packet I found that it was entirely different pattern / colour than I had ordered and thus placed a return request . But my product is not being taken back as the product picture is not matching.

As you can undertand, I can not return the correct product if the correct product has not been delivered to me. Request your help in solving the issue and help me with the return. Order Id #860355030047_1

Thanks, hope for a resolution.

Image Uploaded by Juhi:

One thought on “Wrong product received and not getting returned

  1. Hi Juhi, we’re sorry for the inconvenience caused and fully understand your concern about the return pickup. Rest assured, we are committed to resolving your concern and are actively working on it. You can track the progress of your concern through ticket ID: 698209836637. We kindly request your patience and understanding as we work towards a solution.

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