Wrong product received

Name of Complainant Dishani Halder
Date of ComplaintAugust 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Dishani Halder:

I came across this website randomly one day over Facebook and placed an 2 orders of a set of 3 crop tops worth Rs. 1598. It was a COD order. I have received the parcel today but it turned out to be jeans. Also the packaging used is of Amazon.

Now when I have checked their website for a contact number, they do not have one. Only a email id is mentioned which I am sure they will never respond to. I feel helpless now because I have been scammed.

There are many other complains of many customers throughout the county, and I don’t know why the website is still operating. Why isn’t there any strict actions taken yet.

Kindly look into the matter on priority basis and provide a solution.

Image Uploaded by Dishani Halder:

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