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Wrong product received

Name of Complainant Rakesh Kumar Singh
Date of ComplaintJuly 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rakesh Kumar Singh:

Maine 999 rs ka 3 shirt ka combo order Kiya tha , lekin jo package mujhe mila h usme bs 2 shirt h , colour bhi different h or size bhi galat h shirt ka.. ecom ke customer care ko call karne par call bhi nahi lag raha hai

Image Uploaded by Rakesh Kumar Singh:

2 thoughts on “Wrong product received

  1. Dear Rakesh,

    Greetings from Ecom Express

    Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

    Team Ecom Express

  2. I made an order from Flipkart and on the exact delivery date, I received a fake delivery via ecom express and payed for it thinking it was real one. Later I received the original order from Flipkart itself. So I had to pay twice. But when asked ecom express delivery person, he said the order cannot be returned. They don’t provide such service. So I think they are helping the scam. I’m filing a complaint in Flipkart, Ecom express and consumer compaint court. Very much disappointed and frustrated.

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