| Name of Complainant | |
| Date of Complaint | April 22, 2025 |
| Name(s) of companies complained against | gymfits.in |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Respected Sir/Madam,
I am writing to file a formal complaint against WiseSaree.com regarding an issue I encountered with a recent order placed on their website. Below are the details of my purchase:
Order Number: [ ID:8111079141]
Product Ordered: Combo of 2 Men’s Sports Regular Fit Lycra Hot Track Pant with Two Side Pockets ( Black + Grey )
Payment Method: Cash on Delivery
I placed an order on [08th Apr 2025,7:58pm] for a Combo of 2 Men’s Sports Regular Fit Lycra Hot Track Pant with Two Side Pockets ( Black + Grey ), as advertised on their website. However, upon receiving the parcel on [11 apr 2025], I found that the product delivered was entirely different from what I had ordered. which is significantly cheaper than the one I paid for.
Despite my efforts to contact www.gymfits.in for a return and refund, I have not received any clear response, and their website does not provide an accessible return policy link. I have not been able to resolve this issue with the company directly.
Therefore, I am seeking the following resolution:
Immediate Return of the Incorrect Product: I request WiseSaree.com to arrange for the return of the incorrect saree at no additional cost to me.
Full Refund: I request a full refund of ₹699, the amount I paid for the Combo of 2 Men’s Sports Regular Fit Lycra Hot Track Pant with Two Side Pockets ( Black + Grey ).
As per the Consumer Protection Act, I believe my rights have been violated, and I seek prompt action to address this issue. I request the consumer court to assist in facilitating the return process and ensuring that I am refunded the full amount I paid.
That sounds frustrating! If you’re trying to reach a company’s customer support but they’re not responding, you might want to try a few things:
– Double-check their contact details to ensure you’re reaching them through the right channel.
– If you’re using email, consider following up or trying their phone support.
– Some companies respond faster via social media—posting on their official pages might get their attention.
– If they have an online chat feature, it might be worth using that.
I have attached relevant documents, including the order details, photographs of the received, and payment proof, to support my complaint.
I request your urgent intervention in this matter and await your guidance on the next steps.
Thank you for your attention to this issue.
Sincerely,
raviteja
9700403382
