Wrong Product received

Name of Complainant Keerthika
Date of ComplaintAugust 16, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Keerthika:

On 8th August 2024, I have placed an order with Hagullafab.official for a Black Angrakha Premium Hand Work Suits Set for a total amount of Rs. 860 with an order id AM80137097. Today i.e., on 14.08.2024 I received the product which is different from the one I ordered. I have received a used cotton Kurta which is torn apart from the Sleeves. I tried to communicate with the authorities but none of their mail id is active and there is no other option to return the product.
I want to return the product and refund of the amount paid i.e., Rs. 860 which was paid in cash at the time of delivery.

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