Wrong product received

Name of Complainant Jasmine
Date of ComplaintJanuary 29, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Jasmine:

Hello
I received my order yesterday it was not as per requirement the product was stained and one was stitched by one side the product quality was very poor I wasn’t expecting this, this is a huge disappointment and I’m not even getting any return policy it’s was a cod order.
Kindly collect it from my residence and start the procedure of refund.
It was a cod order of rs 999
It was a combo set of 3 premium suits and nothing was premium in that article also I’ve received 2 mops in that article not even used as my home’s mop it was is that poor condition.
How can anyone say this as anarkali suit with a dupatta I would like to talk to the sender’s who addresses it as a premium anarkali suit.
Waiting for your revert

Image Uploaded by Jasmine:

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