Name of Complainant	Indranil Mondal
Date of Complaint	July 27, 2020
Name(s) of companies complained against	Bass guru
Category of complaint	Electronic Appliances
Permanent link of complaint	Right click to copy link
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1. I have ordered for Noise X5 Pro 1+1 bluetooth earbuds on 14th July. Order no. #90129.
2. On 21st July I have received a totally wrong product (an wired headphone).
3. I have proof of that. I have already complaint to the mail provided. The mail is as follows :-
   I ordered Noise X5 Pro bluetooth earbuds 1+1 on 14th July. Order No. #90129. On 21st July I received the product and paid Rs. 1599/- through Google Pay to the delivery boy. After opening the package I found a wired headphone instead of my original order. I don’t want this product. Either deliver me the original product or refund my money as soon as possible. I have sent you mail earlier, but no reply from your side.

   Copy of order attached herewith for your reference.

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