Wrong product delivery and no wrong communication details

Name of Complainant Saksham Agarwal
Date of ComplaintDecember 26, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Saksham Agarwal:

I had placed an order for 5 Ck trunks through Watch hub located at 49 Pipli wala mohalla, basil Near by Nirwan library north west Delhi 110042 on 24th dec,2022 and the parcel was delivered today but it had 2 torn and worn out shirts in place of the trunks! When tried to call upon the prescribed mobile number given, it said invalid. It was a cash on delivery by blue dart and upon asking the delivery agent, the agent said they just deliver, they can’t take return!
I have uploaded the image of the wrong product with the bill attached

Image Uploaded by Saksham Agarwal:

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