Wrong product delivery and didn’t update the deliver status in app

Name of Complainant Swati bhosale
Date of ComplaintMay 29, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Swati bhosale:

Cx get wrong delivery which is not shown in app as delivered it’s showing only order in app. Cx paid ₹980 for the same order id322468629 and I alredy raise compliant by calling customer care bt before 10 days bt still I didn’t get any resolution so I want to repick up that product and refund my money which we didn’t order and this type of error accured many time then only the meesho is not able to find who is doing this.how can someone delivered the product which same I’d same cx details bt product different and not any update about delivery in app. Very bad n worse experience

Image Uploaded by Swati bhosale:

Wrong product delivery and didn’t update the deliver status in app

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