Wrong product delivery

Name of Complainant Rakesh
Date of ComplaintOctober 12, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Rakesh:

I ordered electric juicer of Rs 1199.00 through COD the same amount was paid by cash, on delivery. After opening a packet I found a manually operated juicer worth Rs 250 only. I am now struggling to refund or replace the Product.
I spoke to their customer care official Deepak Verma over phone at +91-8002805121 and explained my concern, but there’s no customer support available and now they have even stopped responding message / calls.

Image Uploaded by Rakesh:

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