| Name of Complainant | |
| Date of Complaint | May 29, 2022 |
| Name(s) of companies complained against | Ubuy India |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered for BackLit Keyboard but have been given NON-Backlit keyboard ZAGG Folio case, there is no Backlit Key on the keyboard as can be seen from the uploaded image of the keyboard.
Request #1111104 (https://ubuy.zendesk.com/hc/requests/1111104) “Re: REQUEST #1110023 (https://ubuy.zendesk.com/hc/requests/1110023) DEFECTIVE-D…” was closed and merged into this request. Last comment in request #1111104 (https://ubuy.zendesk.com/hc/requests/1111104) :
This is a follow-up to your previous request #1111095 (https://ubuy.zendesk.com/hc/requests/1111095) “REQUEST #1110023 (https://ubuy.zendesk.com/hc/requests/1110023) DEFECTIVE-DAMAGE-WRONG PRODUCT ”
Harpreet Singh (Ubuy)
May 26, 2022, 21:15 GMT+5:30
Request #1111095 (https://ubuy.zendesk.com/hc/requests/1111095) “REQUEST #1110023 (https://ubuy.zendesk.com/hc/requests/1110023) DEFECTIVE-DAMAG…” was closed and merged into this request. Last comment in request #1111095 (https://ubuy.zendesk.com/hc/requests/1111095) :
REQUEST #1110023 (https://ubuy.zendesk.com/hc/requests/1110023) DEFECTIVE-DAMAGE-WRONG PRODUCT DOCUMENTS UPLOADED BY THE CUSTOMER FOR ORDER #31059738109 (https://ubuy.zendesk.com/hc/requests/31059738109)
I have not received a reply or resolution for this issue till now, what is the status update on this ?
Dipak Jethanandani
