Wrong product delivered through meesho app, but did not accept the return

Name of Complainant K srikanth
Date of ComplaintSeptember 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by K srikanth:

I have placed my order on your app though I received the completely wrong product

Order No:
1) Sub Order ID 557174830411_1

I raise return request on app but customer care team gave it through QC process but as I received completely wrong product that’s why It failed in QC. I urged them to do it to non QC pickup and call them but they don’t do anything and my pickup cancelled again and again. I also contacted your courier partner they asked me that meesho do not listen their request

KINDLY LOOK INTO THE MATTER AND DO THE NEEDFUL.

Image Uploaded by K srikanth:

One thought on “Wrong product delivered through meesho app, but did not accept the return

  1. Hi Srikanth, we’re sorry for the inconvenience caused and fully understand your concern about the return pickup. Rest assured, we are committed to resolving your concern and are actively working on it. You can track the progress of your concern through ticket ID: 696161800256. We kindly request your patience and understanding as we work towards a solution.

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