Name of Complainant | |
Date of Complaint | September 29, 2023 |
Name(s) of companies complained against | Meesho |
Category of complaint | E-Com & Retail |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I have placed my order on your app though I received the completely wrong product
Order No:
1) Sub Order ID 557174830411_1
I raise return request on app but customer care team gave it through QC process but as I received completely wrong product that’s why It failed in QC. I urged them to do it to non QC pickup and call them but they don’t do anything and my pickup cancelled again and again. I also contacted your courier partner they asked me that meesho do not listen their request
KINDLY LOOK INTO THE MATTER AND DO THE NEEDFUL.
Image Uploaded by K srikanth:
Hi Srikanth, we’re sorry for the inconvenience caused and fully understand your concern about the return pickup. Rest assured, we are committed to resolving your concern and are actively working on it. You can track the progress of your concern through ticket ID: 696161800256. We kindly request your patience and understanding as we work towards a solution.